Returns & Exchanges
At Retro Remake, we stand by the quality of our vintage-inspired electronics and offer a 30-day window for returns or exchanges. If your device isn't delivering the perfect nostalgic experience, we are here to help you find the right replacement or provide a full refund.
Initiate Your Request
Log into your account portal and select your order number to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the item in its original vintage-style packaging, including all cables, manuals, and accessories to ensure a full refund.
Ship It Back
Affix the prepaid shipping label provided in your portal and drop the package off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the hardware's condition, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing